Privacy Policy

Effective Date: September 28, 2026

View Laser Skin Rejuvenation (“View Laser,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website, contact our clinic, book or receive services, purchase products, or otherwise interact with View Laser.

We handle personal information in accordance with applicable privacy laws in British Columbia, including the Personal Information Protection Act (PIPA).

Information We Collect

Depending on how you interact with View Laser, we may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Mailing, billing or shipping address
  • Date of birth and other identifying information where required
  • Appointment and treatment history
  • Purchase and transaction history
  • Payment information, which may be processed through third-party payment providers
  • Medical history, medications, allergies and other health information relevant to your consultation, treatment or care
  • Treatment plans, consent forms and clinical notes
  • Clinical photographs taken as part of your medical record or treatment assessment
  • Information you voluntarily provide through intake forms, contact forms, appointment requests, email, telephone or other communications
  • Marketing and communication preferences
  • Website usage information such as IP address, browser type, device information, pages visited and interactions with our website through cookies and analytics technologies

We limit the collection of personal information to information that is reasonably necessary for the purposes identified at the time of collection or as otherwise permitted by law.

How We Use Your Information

We may use personal information to:

  • Schedule, confirm and manage appointments
  • Provide consultations, treatments and follow-up care
  • Assess treatment suitability and develop individualized treatment plans
  • Maintain appropriate clinical and medical records
  • Communicate with you regarding appointments, treatments, products and clinic services
  • Process purchases and payments
  • Respond to questions, requests and inquiries
  • Provide customer and patient support
  • Maintain treatment records and document treatment outcomes
  • Improve our website, services and patient experience
  • Send clinic news, educational information, promotions or marketing communications where you have consented to receive them
  • Maintain the safety, security and operation of our clinic and website
  • Meet professional, legal, regulatory, insurance and record-keeping requirements
  • Carry out other purposes that are disclosed to you and to which you consent, or that are otherwise permitted or required by law

Health Information and Clinical Records

As a physician-led medical aesthetics and skin rejuvenation clinic, View Laser may collect health and medical information necessary to assess your suitability for treatment and provide appropriate care.

This may include medical history, medications, allergies, previous treatments, treatment records, consent documentation, clinical observations and other information relevant to your care.

Health information is treated as sensitive personal information and is only accessed, used or disclosed as reasonably necessary for your care, clinic operations, professional obligations, or as otherwise permitted or required by law.

Clinical Photographs

Clinical photographs may be taken as part of your consultation, treatment assessment, medical record and follow-up care.

Clinical photographs maintained as part of your patient record are treated as confidential personal information.

View Laser will not use identifiable clinical photographs for promotional purposes, including on our website, social media, advertising or other marketing materials, without appropriate consent.

Consent for promotional or marketing use of photographs or video is separate from the collection and use of clinical photographs required for your care and medical record.

Consent

Where required, View Laser obtains consent for the collection, use and disclosure of personal information.

You may withdraw your consent for certain uses of your personal information, subject to legal, regulatory, contractual and professional requirements. Withdrawing consent may affect our ability to provide certain services where the information is necessary for your care or treatment.

You may unsubscribe from promotional emails at any time using the unsubscribe option included in those communications or by contacting View Laser.

Payment Security

Payments may be processed through secure third-party payment providers. These providers maintain their own privacy and security practices.

View Laser does not intentionally store complete credit card information through its website unless required for an authorized payment function provided through a secure payment service.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic and usage, measure performance and improve the online experience.

These technologies may collect information such as your IP address, browser type, device information, referring website, pages viewed and interactions with our website.

You may adjust or disable cookies through your browser settings. Certain website features may not function as intended if cookies are disabled.

Sharing Your Information

View Laser does not sell or rent your personal information.

We may share personal information with trusted service providers that assist us in operating our clinic and website, such as:

  • Appointment and patient-management platforms
  • Payment processors
  • Website hosting and technology providers
  • Email and communication platforms
  • Analytics and website-performance providers
  • Shipping or delivery providers, where applicable
  • Professional advisors or service providers where reasonably necessary

We expect service providers handling personal information on our behalf to maintain appropriate privacy and security protections and to use the information only for the purposes for which it has been provided.

Information may also be disclosed where permitted or required by law, to comply with legal or regulatory obligations, or where necessary to protect the rights, safety or security of View Laser, our patients or others.

Data Security

View Laser uses reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss or disposal.

Access to personal and health information is limited to individuals who require the information for legitimate clinical, administrative or operational purposes.

While we take reasonable measures to safeguard information, no electronic transmission or storage system can be guaranteed to be completely secure.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, professional, regulatory, insurance and record-retention requirements.

When personal information is no longer required, it will be securely destroyed, deleted or anonymized where appropriate and permitted by law.

Certain clinical and medical records may need to be retained for prescribed periods and therefore cannot always be deleted upon request.

Your Privacy Rights

Subject to applicable law, you may request to:

  • Access personal information View Laser holds about you
  • Request correction of inaccurate or incomplete personal information
  • Ask how your personal information has been used or disclosed
  • Withdraw consent for certain uses or communications, where permitted
  • Ask questions or raise concerns about how your personal information is handled

We may need to verify your identity before processing an access or correction request.

Certain information may not be available for access, correction or deletion where View Laser is required or permitted by law or professional obligations to retain or withhold it.

Third-Party Websites and Services

Our website may contain links to third-party websites, booking platforms, payment services or other external services.

View Laser is not responsible for the privacy practices, security or content of third-party websites or services. We encourage you to review the privacy policies of any external service before providing personal information.

Marketing Communications

If you choose to receive marketing communications from View Laser, we may use your contact information to send clinic news, educational content, treatment information, events, promotions and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us.

Unsubscribing from marketing communications will not prevent View Laser from sending communications that are necessary for your appointments, treatment, transactions or ongoing care.

Changes to This Privacy Policy

View Laser may update this Privacy Policy periodically to reflect changes in our practices, technology, services or legal and regulatory requirements.

The most current version will be posted on our website with the effective date shown at the top of this policy.

Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have a concern about how your information has been handled, please contact:

View Laser Skin Rejuvenation
1443 View Crescent
Delta, BC V4L 2K2
Phone: 604-943-9399
Email: reception@viewlaser.com