Frequently Asked Questions
View Laser is a physician-led medical aesthetics clinic committed to providing personalized, thoughtful and comprehensive care.
Our Medical Director and owner, Dr. Martin Ray, brings more than 35 years of experience practicing medicine and over 15 years of experience in aesthetic medicine. He is recognized nationally and internationally for his expertise in medical aesthetics and has served on multiple industry advisory boards. Dr. Ray is an Allergan staff injector and faculty member, an MD Codes™ trainer, and a Key Opinion Leader in the aesthetic medicine industry.
Together, the View Laser team brings extensive experience across medical aesthetics, advanced laser and energy-based treatments, skin health and patient care. We take a comprehensive approach, considering your anatomy, skin, medical and aesthetic history, lifestyle and individual goals before recommending treatment.
Our philosophy is grounded in trust, transparency and natural-looking results. We want every patient to feel informed, comfortable and confident in the decisions they make about their care.
I think this keeps all the impressive credentials from the original but makes them read much more naturally. It also avoids the old “safe, high-quality” blanket claim while still communicating a high standard of care.
Before your first visit, our team will send you a comprehensive questionnaire covering your medical and aesthetic history, current concerns and treatment goals. Whenever possible, please complete this at least 48 hours before your consultation.
During your appointment, Dr. Ray will review your history and spend time getting to know you, including your concerns, lifestyle, priorities and what you would like to achieve.
Following a comprehensive assessment, he will discuss the treatment and skincare options that may be appropriate for you, along with expected outcomes, potential risks, recovery and timing. When helpful, Dr. Ray may also share before-and-after photographs of consenting View Laser patients with similar concerns to help you understand what may reasonably be achieved.
There is no expectation that you proceed with treatment. The purpose of your consultation is to give you the information and recommendations you need to make an informed decision.
Our medical aestheticians are also available to answer questions and provide support throughout your treatment journey.
Virtual consultations may be available when appropriate.
New patient consultation: $100
The consultation fee is applied as a credit toward treatments or products purchased at View Laser.
We pride ourselves on being compassionate, trustworthy, transparent, and empathetic. Most importantly, we're passionate about helping people look their best so they can feel their best. We strive to provide the ultimate in comprehensive, personalized care for each and every one of our patients.
We treat your $100 consultation fee as a deposit toward your care. If you choose to proceed with treatment or purchase products, the full consultation fee is applied as a credit.
Your consultation reserves dedicated time for our team and Dr. Ray to review your medical and aesthetic history, assess your concerns and develop a personalized treatment plan.
The fee also helps us protect appointment availability for our patients. We kindly ask for more than 48 hours’ notice if you need to cancel or reschedule your consultation.
We pride ourselves on being compassionate, trustworthy, transparent, and empathetic. Most importantly, we're passionate about helping people look their best so they can feel their best. We strive to provide the ultimate in comprehensive, personalized care for each and every one of our patients.
We understand that plans can change. If you need to cancel or reschedule your appointment, we kindly ask for at least 48 hours’ notice.
Appointments cancelled or rescheduled with less than 48 hours’ notice are subject to a $100 cancellation fee.
If you arrive more than 15 minutes late without notice, we may not have enough time to safely and thoroughly complete your scheduled appointment and may need to reschedule.
We pride ourselves on being compassionate, trustworthy, transparent, and empathetic. Most importantly, we're passionate about helping people look their best so they can feel their best. We strive to provide the ultimate in comprehensive, personalized care for each and every one of our patients.
There is no single treatment plan that is right for everyone.
We recommend beginning with a comprehensive medical aesthetics consultation with Dr. Ray. This allows us to understand your concerns, assess your facial anatomy and skin, and determine which treatment options may be appropriate for you.
Depending on your goals, a personalized plan may incorporate a combination of treatments such as Botox® Cosmetic, dermal fillers, laser and energy-based treatments, skin rejuvenation procedures and medical-grade skincare.
Our goal is not to recommend more treatment, but to recommend the right treatment for you, with a focus on balanced, natural-looking results.
We pride ourselves on being compassionate, trustworthy, transparent, and empathetic. Most importantly, we're passionate about helping people look their best so they can feel their best. We strive to provide the ultimate in comprehensive, personalized care for each and every one of our patients.
View Laser accepts cash, debit, Visa, Mastercard and American Express.
Financing may also be available through Medicard, a third-party financing provider. Eligible patients can apply directly through Medicard, and financing approval, terms and repayment arrangements are determined by the financing provider.
Our team can provide additional information about the application process if you are considering financing your treatment.
We pride ourselves on being compassionate, trustworthy, transparent, and empathetic. Most importantly, we're passionate about helping people look their best so they can feel their best. We strive to provide the ultimate in comprehensive, personalized care for each and every one of our patients.
View Laser offers a comprehensive range of physician-led medical aesthetic, skin rejuvenation and body contouring treatments.
Our services include injectable treatments, laser and light-based treatments, microneedling and RF microneedling, ultrasound skin tightening, facial treatments, body contouring, regenerative treatments and medical-grade skincare.
Explore our Treatments page to learn more, or book a consultation if you’re unsure which treatment or combination of treatments may be appropriate for your concerns.
We treat a wide range of aesthetic and skin concerns, including signs of aging, fine lines and wrinkles, skin laxity, pigmentation, sun damage, redness, acne scarring, uneven texture, facial volume loss, unwanted hair and other concerns.
Because similar-looking concerns can have different causes, the most appropriate treatment depends on an individual assessment.
Explore our Conditions page or contact View Laser if you have questions about a specific concern.
View Laser carries a curated selection of professional and medical-grade skincare products that may be recommended on their own or as part of a comprehensive treatment plan.
Rather than taking a one-size-fits-all approach to skincare, our team can help you select products based on your skin, concerns, current routine and aesthetic treatments.
Explore our Skincare collection to see the brands and products currently available at View Laser.
We want you to feel confident in the products you purchase from View Laser. If you have an issue with a product, please contact our team so we can help determine the appropriate next step.
Unopened Products
Unopened products in their original packaging may be returned within 30 days of purchase for a refund or exchange, subject to the conditions of our return policy.
Opened Products
Opened products are generally not eligible for a refund or exchange. If you experience an issue with a product, please contact us. Depending on the circumstances, our team may be able to help troubleshoot the product or provide a clinic credit when appropriate.
Certain products may be excluded from returns for health, hygiene, safety or manufacturer-related reasons.